In the case of a non-delivery, we require notification within 1 week of the order being sent. We will however always look at things on a case-by-case basis and in that instance a redelivery or refund may be offered. Please contact us about your non-delivery.
Refunds are processed within 3 – 5 business days of the customer being notified that their request for a full or partial refund has been granted. Funds are returned either to their credit card or PayPal account depending on their method of payment. If you have requested a refund you will not be charged any cancellation fees.
Please note : This arrangement is seasonal. We will substitute similar form of flowers or color to maintain the same look of the arrangement.
Container of arrangement some time change depending on the supplier may discontinued the products.